Tuesday, 8 August 2017

(The Star) A boost for e-hailing service

JOHOR BARU: Public transportation projects such as the High Speed Rail project and Mass Rapid Transit extension from Singapore are all good news for Uber.

Its Head of Communications (Singapore and Malaysia) Leigh Wong said that presently 25% of all Uber rides in the Klang Valley start and end at train stations.

“Whenever there is a public transport project such MRT and others, it will be good for Uber,” he said during a special briefing to the media here.

He said among popular destinations in Johor Baru are the Larkin Bus Terminal, KSL Mall, Johor Customs, Immigration and Quarantine Complex, Senai International Airport and Jalan Wong Ah Fook.

Uber presently operates in 15 major cities and towns in Malaysia since starting operations in January 2014.

Wong added that Uber was launched in Johor Baru in August 2014 and Batu Pahat in June 2017.

The cities and towns are Kuala Lumpur, Alor Setar, Batu Pahat, Ipoh, Johor Baru, Kuala Terengganu, Kuantan, Kuching, Kota Kinabalu, Langkawi, Melaka, Miri, George Town, Sandakan and Seremban.

“Uber’s most popular days in Johor is on Friday and Saturday around 5pm onwards,” he said, adding that so far passengers from 62 countries have used Uber in Johor Baru. The most number of trips for one single driver in Johor is 53 trips,” he added.

Meanwhile, driver Soo Lik Chui, 54, who has been a driver since he lost his job as a sales manager last year, said he could earn several thousand ringgit each month.

“I work almost daily and enjoy driving people around.

“I also enjoy the flexibility,” he said, adding that there have been cases in the past when his customers left their belongings including valuables in his car.

Soo said besides providing for his family, he also spends his income on fuel and car maintenance.

He also appealed to passengers to be sure of their trip before using the Uber app as there have been cases when the person was not there when he arrived to pick them up.